Responsibilities:
• Oversee daily center operations and coordinate all activities.
• Supervise and evaluate staff performance, providing guidance and feedback.
• Interview, select, and train necessary staff to meet the center’s operational needs.
• Presenting appropriate solutions to issues that arise at work.
• Ability to delegate tasks to team members and follow up with their progress.
• Conduct market research to stay updated on industry trends and competitive insights.
• Collaborate with the marketing team to develop effective promotional strategies.
• Provide excellent customer service to existing clients to ensure their ongoing satisfaction.
• Create and maintain a database of potential leads and opportunities.
• Prepare and submit regular reports and forecasts to management.
• Attend industry events and conferences to network and promote our educational services.
• Manage customer service issues, ensuring client satisfaction and retention.
• Develop and implement strategies for the center’s growth and improvement.
• Organize staff schedules and coordinate logistical aspects of the center.
• Conduct regular staff meetings to discuss goals, progress, and issues.
• Engage with the community to enhance the center's presence and attract new clients.
• Prepare reports on center activities and progress for senior management.

Qualifications:
• Bachelor’s degree in Education, Business Administration, or a related field.
• Proven experience in educational administration and management.
• Strong leadership skills and ability to manage diverse teams.
• Excellent organizational and multitasking abilities.
• Robust problem-solving skills and ability to handle crises.
• Proficient in using educational management software and tools.
• Excellent communication and interpersonal skills.
• Expert level proficiency in the use of the Microsoft suite, specifically Excel, Word, and PowerPoint.
• Should show initiative, as well as be innovative and flexible with work.
• Should be systematic, organized and analytic.
• Ability to prioritize tasks and manage time.
• Ability to manage others. Assigning tasks and deadlines and following up on them.
• Fluency in English; proficiency in Arabic is a plus.
• Willingness to innovate and adapt in a fast-paced environment.