• Provide strategic leadership, direction ,and setting clear goals and objectives.
• Build the company’s vision and strategy, set monthly/quarterly team objectives
• Set and enforce policies and procedures
• Ensure adherence to all company standards and regulations
•  Identify new opportunities for growth (new customer segments, new markets, new verticals) and set action plans to go after such opportunities
• Identify opportunities to improve the quality and reliability of company operations
• Oversee all day-to-day operations, ensuring smooth and efficient service.
• Develop and implement strategies to maximize sales growth, profitability, and cost control.
• Lead cross-functional team alignment to make internal and external operations more efficient and scalable
• Foster a positive and productive work environment
• Cultivate strong relationships with customers, ensuring exceptional service and addressing any concerns promptly.
• Manage inventory, budgets, and financial reporting, adhering to company standards and ensuring compliance with local regulations.
• Stay abreast of industry trends and best practices, continuously seeking innovative ways to improve operations
• Build and maintain strong relationships with key clients and stakeholders
• Lead problem-solving initiatives and implement innovative solutions

Qualification

• +10 years of Experience in Management
• Ability to manage both strategically and operational
• Experience with implementing Performance Management
• Strong commercial and business acumen with a solid understanding of key business functions such as finance and marketing
• Demonstrated leadership skills, both in building teams and being a strong stakeholder management
• Excellent management, decision-making, and problem-solving skills
• Excellent English and Arabic language skills.