General Manager
Summary
| Title: | General Manager |
|---|---|
| ID: | 3168 |
| Department: | Operations |
| Location : | Riyadh |
| Nationality : | Saudi Arabia |
| Industry: | Real Estate |
| Type of Contract : | Full-time |
Description
Responsibilities:
Requirements:
- Oversee all aspects of the shared office’s daily operations to ensure efficiency and excellence in service delivery.
- Implement policies and procedures to streamline operations and improve customer satisfaction.
- Monitor and manage resource allocation, ensuring optimal utilization of space and services.
- Recruit, train, and lead a high-performing team to deliver exceptional service to clients.
- Foster a positive and collaborative work environment, ensuring team alignment with organizational goals.
- Build and maintain strong relationships with tenants, ensuring their needs are met and issues resolved promptly.
- Continuously improve the customer experience through feedback, innovation, and quality service delivery.
- Develop and execute strategies to attract new clients and maximize occupancy rates.
- Manage sales and marketing initiatives to promote the shared office space and drive revenue.
- Identify opportunities for additional revenue streams, such as hosting events, workshops, or partnerships.
- Oversee the design, implementation, and maintenance of the office's technology infrastructure, ensuring seamless connectivity and state-of-the-art facilities.
- Stay updated on industry trends and technological advancements to enhance the office environment.
- Monitor budgets, control costs, and ensure profitability through effective financial management.
- Prepare and present regular financial reports to the CEO, including revenue forecasts and performance analysis.
- Develop and execute a long-term vision for the shared office space to align with company objectives.
- Identify and evaluate new market opportunities and innovative solutions to stay competitive.
- Ensure compliance with all legal, regulatory, and safety requirements.
- Maintain high-quality standards across all areas of operations, from cleanliness to technology.
Requirements:
- Experience: Minimum of 5 years in a managerial or operational role.
- Education: Bachelor’s degree in Business Administration, Operations, or a related field.
- Strong background in operations management with a proven ability to optimize processes and improve efficiency.
- Knowledge of technology infrastructure design, implementation, and execution.
- Bilingual fluency in Arabic and English is essential.
- Strong interpersonal, leadership, and communication skills.
- Proficiency in financial planning, budget management, and performance analysis.
- Customer-centric mindset with a focus on delivering exceptional service.
- Strategic thinker with a hands-on approach to problem-solving.
- Adaptability and willingness to embrace new technologies and trends.
- Ability to work in a fast-paced environment and manage multiple priorities.
