Job Summary:

We are seeking a dynamic and experienced Merchandise Manager to oversee the planning, coordination, and execution of all merchandising activities across a wide range of products. This role requires a strategic leader who can manage and align the efforts of the product & design, marketing, and warehouse/factory teams, while also taking full ownership of the online store's operations and performance.

The ideal candidate brings a blend of analytical, creative, and operational expertise to support product development, optimize inventory, increase sales, and elevate brand presence across digital and physical channels.

Key Responsibilities:

Merchandising Strategy & Execution

• Develop and implement merchandise strategies to support sales goals, seasonal trends, and market opportunities.
• Oversee the product lifecycle from concept to end-of-life, including assortment planning, pricing, and promotional planning.
• Monitor product performance, sell-through rates, and inventory levels to make data-driven decisions.

E-Commerce & Online Store Management

• Manage the online store, ensuring product listings, content, pricing, and promotions are accurate and optimized for user experience and conversions.
• Collaborate with IT or platform managers to troubleshoot technical issues and enhance site functionality.
• Analyze digital KPIs including traffic, conversion, AOV, and cart abandonment to optimize store performance.

Cross-Departmental Leadership

• Lead and coordinate the efforts of the Product/Design, Marketing, and Warehouse/Factory departments to ensure alignment with merchandising goals.
• Guide the design team in aligning product development with trends and market demand.
• Work closely with the marketing team to ensure consistent brand messaging and campaign effectiveness.
• Coordinate with warehouse and factory teams to manage timelines, production capacity, and logistics.

Team & Operational Management

• Set goals, establish KPIs, and manage performance reviews for direct reports.
• Create efficient workflows and foster cross-functional collaboration.
• Ensure that merchandising practices support sustainability, quality control, and compliance standards.

Qualifications:

• Bachelor’s degree in Merchandising, Business, Marketing, or a related field. MBA is a plus.
• 5+ years of experience in merchandising, with a strong background in multi-category product management.
• Proven leadership experience managing cross-functional teams.
• Experience running an online store (e.g., Shopify, Magento, WooCommerce, etc.) and using relevant e-commerce tools and analytics platforms.
• Strong analytical and strategic thinking skills.
• Excellent communication and organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.

Preferred Skills:

• Familiarity with supply chain and production management.
• Proficiency in tools like Excel, Google Analytics, Shopify Admin, and project management platforms (e.g., Asana, Trello).
• Knowledge of consumer trends and digital marketing best practices.